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GENERAL USEFUL INFORMATION ABOUT KOH SAMUI

Detailed information on visas, email and internet services, telephone, postal service, electricity, money (banks, ATM's credit cards)...
The electric system is 220 Volt AC, 50Hz. American and European-style rounded and flat pin plugs can be used in sockets. Travellers with shavers, tape recorders and other appliances will require a plug-adapter kit and these can be bought in many supermarkets here on Samui. Power failures are not uncommon, especially during the rainy season; so it's a good idea to keep a torch handy.

Local Time
Thailand time is 7 hours ahead of Greenwich Mean Time (GMT) and 6 hours ahead of British Summer Time (BST). It is 12 hours ahead of Eastern Standard Time (EST) and 15 hours ahead of Pacific Standard Time (PST).

Language
Thai is the national language. English is widely understood in Samui however, it is useful to learn a few simple Thai phrases and Thai's will be delighted that you made the effort.

Business Hours

Banking hours are Monday to Friday 8.30am-3.30pm, exchange kiosks are open until 7pm in Nathon and 10pm in Chaweng and Lamai. Shops and stores usually open seven days a week from 10am-6pm in Nathon and 10am-11pm in Chaweng and Lamai. Office hours are usually Monday-Friday 9am-5pm.

Currency
1 Baht (Bt) = 100 satang. Notes are in denominations of Bt1000 (grey), 500 (purple), 100 (red), 50 (blue) and 20 (green), 10 (brown). Coins are in denominations of Bt10, 5 and 1, and 50 and 25 satangs.

Thailand currency Thai baht

Exchanging Money

currency exchange booths
Currency exchange
You can convert major currencies to Baht at all banks and exchange booths. The rates are fairly similar island-wide at both types of locations. Always count the change you receive.

Travellers' Cheques & Credit Cards

travellers cheques
Travellers Cheques
Travellers' cheques are the safest way to carry your money. Better rates are offered for cheques than for cash, there is normally a charge of 13 baht commission and duty per cheque. Travellers' cheques can be changed at most locations. Your passport will be required for identification.

Many exchange booths accept credit cards. These cards will be displayed in their windows. Note that businesses accepting credit cards for goods and services, often take VISA and Mastercard only. Expect a surcharge of up to 5 percent on every transaction.
In the case of lost or stolen credit cards telephone:
American Express - (02) 273 0020
Mastercard / Visa - (02) 299 1990

Currency Exchange Rates
Siam Commercial Bank

Latest foreign currency rates courtesy of the Siam Commercial Bank.

ATMs (Automatic Teller Machines)
automatic teller machines
ATM
ATM's or cash machines as they are otherwise known, can be found in Nathon, Chaweng, Lamai, Bophut and Maenam. There is normally a handling fee of 1.5 percent for every withdrawal.
Note that some ATM machines do not accept credit cards. Look for the VISA and MASTERCARD signs. Try not to depend totally on these machines, as they sometimes run out of cash or go out of order.

Banks & Wiring Money

money transfer
Western Union sign
For transactions requiring a teller, there are banks in Nathon and Chaweng (only). Banking hours are Monday - Friday 8:30am - 3:30pm.

It is possible to have money wired directly from a bank in your home country to a bank in Koh Samui. It normally takes two - five working days to arrive, and costs around US $40 per transaction.

Western Union - has an agent located at the Bangkok Metropolitan Bank in Nathon. This is the fastest but most expensive way to send money. Money wired through them should be ready for collection within twenty minutes of being sent. Note that sending larger amounts of cash this way is better value as they charge on a sliding scale.

Visas
Visas and Passports
Visas
For stays of up to 30 days, most foreign passport holders automatically get a free non-extendable transit visa, providing they show proof of a confirmed date return ticket by air, sea or any other means of transport via the Thai/Malaysian border.

If you are planning to stay longer than 30 days, you can apply for a tourist visa for up to 60 days at a Thai embassy or consulate outside of Thailand. This visa can be extended in Samui up to a further 30 days at the discretion of officals; extentions cost 1900 baht and are issued at the immigration office in Nathon.

If you overstay your visa you will be fined 200 baht per extra day when you depart Thailand.

Note: A passport valid for 6 months beyond intended length of stay is required by all.

bottleed drinking water
Bottled water
Water
Drink only bottled water, most hotels will supply at least one or two bottles daily inside your room. Bottled water is on sale in various sizes in all supermarkets. Nearly all restaurants use clean factory-made ice cubes.

Camera Film
Fuji Camera Film
Camera film
The price of film is similar to that in western countries, and can be purchased in most supermarkets around Samui. Developing is far less expensive, very good quality and ready within a few hours. Film developing shops are located in most Samui towns and resorts.

Laundry
Laundry service sign
Laundry sign
Nearly all hotels and resorts on Samui offer a laundry services, as well as many small laundry businesses around the island, it is low in cost and ready usually within 24 hours. Charge is either by item or by kilo and ironing is included in the price.

Postal Service

Postal box as seen on koh samui
Thai postbox
The main post office is in Nathon, there are sub-branches in Chaweng, Lamai and Maenam - all are located on the main road. Opening hours are from 9am to 4pm, Monday - Saturday.
The Thai postal service is very reliable and Airmail takes around 7 days to reach Europe. A postcard stamp costs 14 baht and goes by airmail, stamps can be purchased in most hotels or supermakets. Parcels can be sent by surface mail (cheapest) but take about 3 months, or by air-mail parcel service which is almost 3 times as expensive and takes around a week. A Poste Restante service is operated in Nathon.


Telephone
International yellow phone
International Phone
IDD (International Direct Dialing) is available from most hotels and travel agents around the island. The outgoing international code is 001 followed by the relevent country code. The cheapest way is to phone from a post office or to buy an international phonecard. These cards can be used at public cardphones - usually located outside a supermarket where you can buy the cards.
Recently the telephone system on Samui has been upgraded and all local numbers are now prefixed by 077.


Email and Internet
Internet and email
Internet and email
For those seeking email and internet services there will be no problem getting connected here on Samui. Most hotels now offer this service, as well as many internet cafes and travel shops around the island - in fact you will be spoilt for choice, especially in the main resorts of Chaweng and Lamai. Most places charge 1 baht per minute and a small charge for printing out emails. The cheapest and best value on the island is at the main post office in Nathon, where there are many terminals that can be used in air-conditioned comfort.

Newspapers and Magazines

Thai newpapers
The Nation & Bangkok Post newspapers
There are two daily English language newspapers - the Bangkok Post and the Nation. These are normally a day late, except in a few top end hotels who have them flown in specially for their guests.
Foreign national newspapers, magazines and other publications (Time & Newsweek) can be purchased in some of the bigger supermarkets.
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